Altitude is a specialist bicycle retailer based in Waterford City, Ireland.

 

Established since 1989, our ethos is to supply top quality products at fair prices and provide the best customer service and support.

Our team of staff is made up of highly experienced cyclists who will do their best to pass on their expertise to help you make the right choice in whatever product you are interested in. There are no sales targets in Altitude and no commission for sales staff, our job is to give our customers the benefit of our knowledge and experience to help them make the right decision for them.

We stock some of the biggest bicycle brands including Giant, LivTrekRaleigh, and Shimano to name but a few.

Our primary principal as a business is fairness. Fairness in our pricing, fairness in the way we deal with our staff and suppliers, and fairness in the way we deal with customer complaints. Although we need profit to sustain ourselves as a business, we are not driven purely by profit. We believe we have a responsibility to the community of customers who support us to and we repay that support back to that community whenever we can. Every year, in various ways, we offer support to many community groups and projects, through product sponsorship or financial support. We have also chosen to fundraise on an ongoing basis for Waterford Hospice. We always appreciate any feedback about our behaviour as a business and we will always reply if requested.